Privacy Policy

Last Updated: 2 January 2026

J&J Digital Solutions (“we”, “us”, “our”) is committed to protecting the privacy of our website visitors, prospective clients, and paying clients. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website or use our services.

We operate under the laws of the United Kingdom and comply with the UK GDPR and applicable data protection regulations. Where relevant, this policy is intended to align with EU GDPR principles for international users.

1. Information We Collect

1.1 Contact & Enquiry Information

When you contact us via our website, email, or telephone, we may collect:

Contact form submissions are delivered directly to us by email and stored on Microsoft’s email servers.

1.2 Project & Service Information

If you complete our detailed project form (used to understand your requirements for a website or digital project), we may collect project-related information such as:

These submissions may be converted into structured data (for example, JSON) and stored in a secure database hosted on Microsoft Azure using HTTPS. This form is not intended to collect highly sensitive personal or financial information. Data stored in the database is not encrypted at rest because it is not expected to contain sensitive personal information.

1.3 Payments

All payments are processed exclusively through Stripe. We do not collect or store card details or payment credentials on our own systems.

2. How We Use Your Information

We use the information we collect to:

We do not use personal data for newsletters, marketing emails, or unsolicited promotional messages.

3. Analytics & Cookies

3.1 Google Analytics

We use Google Analytics to understand how visitors interact with our website and to improve performance and usability. Analytics is non-essential and is used in an aggregated manner.

You can accept or decline analytics cookies via our cookie banner. If you decline, your activity is not tracked by Google Analytics.

3.2 Cookies

Cookies may be used for:

You can manage or withdraw cookie consent at any time using your browser settings or our cookie controls (where available).

4. Hosting & Data Storage

Our website and project infrastructure are hosted on Microsoft Azure, primarily in the UK South region.

Where appropriate, client projects may be hosted in other Azure regions closer to the client’s location to improve speed and reliability.

5. Client-Provided Content & Responsibility

Clients may provide logos, branding, content, credentials, or other materials for use in their project. While we take reasonable care in handling client data:

Content we create for clients is produced in line with applicable regulations and professional standards.

6. Access to Client Data

For live websites and hosted services, we may access databases or infrastructure only when necessary for:

Access is limited to what is required to complete the task and is not used for any other purpose.

7. Data Retention

We retain personal data only for as long as necessary:

You may request deletion of your data at any time, subject to legal or contractual obligations.

8. Your Rights

You have the right to:

Legal and data-related requests will be responded to within 30 days.

9. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored electronically.

10. Third-Party Services

We may rely on third-party services such as:

These providers process data in accordance with their own privacy policies and security standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

James (Founder) - james@jj-digital.uk info@jj-digital.uk +44 117 486 3828