Privacy Policy

Last Updated: 27th August 2024

J&J Digital Solutions is committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: When you contact us, register for our services, or otherwise interact with us, we may collect personal information such as your name, email address, phone number, and company name.

Project-Related Information: We may collect information necessary for providing our services, including logos, company branding, content, and other data needed to build your website or digital service.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services.

Communicate with you regarding your projects, enquiries, or support requests.

Process payments and manage accounts.

Ensure compliance with legal obligations and prevent fraudulent activities.

Understand and analyse usage trends and preferences to improve user experience.

Sharing of Your Information

We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy:

Service Providers: We may share information with third-party vendors, service providers, or contractors who perform services on our behalf, such as payment processing, data analysis, or technical support.

Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that business transaction.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When personal information is no longer required, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct any inaccuracies in your personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain conditions.

Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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